Biosymphony Private Limited (also referred to as “UNI DATACENTER”, “our,” “we” or “us”) provides HPC services, including but not limited to community HPC services, dedicated servers, membership tiers, shared servers, graphical processing unit(s), and storage “Services”. Except as otherwise indicated, customers using the Services shall be referred to as “you” or “your” or "customer".

We provide these Services, subject to the terms of this document (“Terms”). Your use of the Services or your registration with us constitutes your agreement to these Terms. If you purchase our Services through a separate written agreement/master services agreement, these Terms shall be deemed to be incorporated into that agreement, whether it is specifically called out or not. When you access or use our Website and/or the Services, these Terms shall apply and shall be legally binding on you and to your access and use of the same even if not accepted by you separately.

These Terms constitute a binding legal contract required to use our Website and Services. As such, you may only use our Website and Services if you agree to be bound by these Terms. We may modify these Terms at any time by posting a revised version of the same at https://www.unidatacenter.com/terms-of-service, on our website (“Website”), and the amended version of these Terms shall become automatically binding on you if you continue to avail of the Services. The amended terms will be applicable even if not accepted by you separately. If you do not wish to be bound by the updated Terms, we request you to stop accessing the Website and the Services and to reach out to us to deactivate your Customer Account. You shall have the responsibility to review these Terms on a regular basis.

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1. Use Of The Services

1.1. By availing the Services, you are required to comply with these Terms and all other operating rules, policies and procedures that may be published from time to time on the Website, including but not limited to the Privacy Policy and Refund Policy (“Company Policies”). A Master agreement may be prepared for each customer, for the entire service (Service Agreement).

1.2. When you register for our Services with us, you may be required to provide us with some information about yourself, such as your name, email address, and a valid form of payment, and you may also provide other information about yourself on a voluntary basis. The collection of such account-related information, and our use and disclosure thereof, is subject to the terms of our Privacy Policy.

1.3. We may make commercially reasonable updates to the Services and the Company Policies from time to time.

1.4. We may, in our sole discretion, refuse to provide or continue providing the Services to you at any time, for any reason, including but not limited to your failure to comply with these Terms. We reserve the right to deactivate, terminate, prevent access to, disable services for, and/or delete any customer accounts or access to the Services at any time, at our sole discretion.

 

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2. Your Obligations

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2.1. Cloud server

2.1.1. You are responsible for all activities conducted under your cloud server, including those undertaken by your employees, contractors, or third parties. We are not liable for any security breaches that may occur due to unauthorized access. To mitigate risks, you must implement robust security measures, such as strong passwords and access controls, and immediately report any suspicious activity. Any security breaches arising from your failure to comply with these guidelines are solely your responsibility, and we will not be liable for any resulting damages or claims.

2.1.2. You shall defend, indemnify and hold harmless, us, our Affiliates, or any of our respective employees, agents or suppliers (“Indemnified Parties”), from and against any and all Claims and/or Losses arising out of or attributable, whether directly or not, to such security breach.

2.2. Backup of User Data: You should take appropriate action to secure, protect and backup the User Data including programs, data, software and any other User Data. We shall not be under any obligation, while providing the Services to the Customer or/and additional user account(s) under these Terms, to maintain any copy or backup Customer Data.

 

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3. Consideration

 

3.1. You must provide current, complete and accurate billing information in your Customer Account and must promptly update all such information in the event of any changes.
 

3.2. If you require any changes to be made to the particulars, services and charges mentioned in the invoice raised by us, you should inform us via email at info@uni-datacenter.com, of the same within 2 (two) days of receipt of such invoice. If the same is not communicated in the manner specified above within 2 (two) days of receipt of such invoice through email, we may, at our discretion, refuse to make any amendments or issue credit notes, as we deem necessary.
 

3.3. All fees/charges required to be paid to us for the Services, shall be payable in the currency in which the invoice has been raised by us and any charges in relation to foreign remittance (if applicable) shall be borne by you.
 

3.4. All payments shall be made by direct transfer (NEFT/RTGS/UPI) to us.
 

3.5. If you fail to pay amounts due under the invoices raised by us by the respective due dates, then we will be entitled to take suitable legal action in accordance with Applicable Law against you to recover outstanding dues on invoices. You will be additionally liable to reimburse us for all costs of collection incurred by Biosymphony Private Limited hereunder, including, but not limited to, legal fees paid to an attorney.
 

4. Confidentiality

Both Parties agree to maintain the confidentiality of all Non-Public Information disclosed by the other Party in connection with this Agreement. Such Non-Public Information shall not be disclosed to any third party without the prior written consent of the disclosing Party, except as required by law or regulation. Uni Datacenter shall use reasonable measures to protect the confidentiality of such Non-Public Information. Notwithstanding the foregoing, Uni Datacenter may disclose the client's name, position, and affiliation on its website for promotional purposes.

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5. Payment terms

100% of payments based on monthly bills should be paid immediately or within 10 days of the submission of monthly bills. Our cloud servers are available for procurement directly through our company. We may offer flexible purchasing options to meet your specific needs.